On windless sails

[king_pellinor]

A little while ago I ranted about Flybe, and how abysmally they were proposing to treat us.

When we got home this afternoon I found a letter from them in reply to my assertive one about reimbursing us for the taxi. They have agreed to pay up.

The swines! :-( How can I go about being indignant about people who act so reasonably!

Luckily, British Airways texted me while we were away to say that due to a strike by firemen at Kirkwall they had to cancel our flight home and rebook us on one the next day, forcing us to extend our holiday without actually making the journey home at all problematical as the new BA flight connected fairly reasonably with the new Flybe one.

However! We had to cancel the (non-refundable) hotel room we'd booked and try to find a new room at short notice in the middle of a music festival.

So now I can argue with BA about getting our hotel bill refunded :-D

Comments

[wellinghall.livejournal.com]

An extra day on Orkney! Yay!

- Creatrix

[wellinghall.livejournal.com]

Yeah, how come this never happens to us? ;-)

- wellinghall this time

[chainmailmaiden]

How can I go about being indignant about people who act so reasonably!

Complain about the fact that they didn't agree to your request straight away? :-D

Good luck with BA & the hotel bill refund, let me know if you want me to go over their Ts&Cs to see if there are any bits you can quote at them.

[wellinghall.livejournal.com]

I'm guessing that a strike counts as force majeure, and therefore Not Their Fault; but this is just a guess.

[ladyofastolat.livejournal.com]

Last year, my parents were delayed several days in Italy because of a strike by airport staff (not airline staff.) They certainly didn't have to pay a penny for the extra days, though they don't actually know who did pay, since they were on a group tour. (Forgot to tell you yesterday.)